A direct store delivery software is a solution that automates routes for manufacturers from the warehouse to their customers. The software helps distributors and manufacturers to deliver their products in an accurate and centralized way.
Can your store benefit from the direct store delivery system? If you are not sure about the change, it’s vital to know that direct delivery stores work differently than other distributing solutions. Therefore, they have unique needs that can be met by using the direct store delivery software. Some of the most notable benefits include:
Direct Lines of Communication
A direct store delivery software means you do not have to overhaul your product to a warehouse to be redistributed. Instead, the drivers are directly routed to the retailer’s location.
While using the software, they can stock the right amount of every product that the store needs on arrival. This also means that store managers speak directly to your driver about any existing or anticipated changes.
Instead of working with a third party, your drivers enter updated product inventory details into the system. That means you, the manufacturer, get to know of any new demands immediately. The system also eliminates guesswork from your daily tasks.
Zero Mistakes and Shortages
Mistakes and shortages are some of the things that could negatively impact your business. They often lead to losses and misunderstandings between you and your staff.
Fortunately, direct store delivery software leaves no room for mistakes, thus fewer inconveniences. With direct lines of communication, your managers and sales representatives do not have to deal with numerous calls concerning customers who cannot access your product on the shelves.
Fewer mistakes in the distribution process mean more sales for your company. Fewer mistakes also mean less stressful work days for your workers. In addition, it means less dreaded paperwork, which means you can spend your time on other meaningful aspects of your business.
Better Autonomy and Satisfaction
One of the best things about a direct store delivery system is that it allows you to track action. For instance, drivers can stock shelves in the stores where your products are actually bought. They can also get to see customers putting the products in their shopping carts.
Eliminating the third party or middleman also boosts employee morale. This is because they can see that their efforts are paying.
In addition, your sales representatives’ presence at the retailer shops gives them greater autonomy. Instead of filling orders, they are able to recognize patterns in demand and work with other staff members to find the best solutions. The chance to make crucial decisions means optimal satisfaction in the job done.
The distribution industry faces various challenges. These include rising asset costs, increased customer expectation for timely deliveries, and aging infrastructure. In this case, businesses that make manual deliveries are likely to face delays in service location, resulting in poor satisfaction. Also, they often make costly mistakes that affect on-time consumer services. Fortunately, with a complete digital transformation through the direct store delivery software, such issues are avoidable.